MITROL offers technological and personalized solutions to support and advise our customers about every new project.
We improve business productivity through omnichannel strategies, allowing our customers to improve the relation with their company, independently of the contact channel chosen for communication.
We offer expertise. We have a 30-year background in the field of providing innovative technology for Contact Centers.
MITROL Solution Enterprise has been designed as an omnichannel for Contact Centers, integrating, managing and administering interactions and contact channels with your customers. It provides technology, know-how and service to make your transactions productive, profitable while offering an excellent users´ experience to your customers.
This administers the Contact Center activities thought a BLENDING management with a Predictive Dialer.