PREDICTIVE DIALER

Increase up to 80% your agents productive time and generate more effective contacts in less time, reducing operative costs and and achieving higher returns.

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DIALER BENEFITS

We live in a world of interactions, where the care of time and the possibilities of contact are a priority in the relationship between companies and their customers. Increase opportunities to bond with your target audience by caring for the investment.

INCREASE 2X PRODUCTIVITY

achieve a very high rate of contact with people, avoiding unproductive calls. It reaches 50 minutes of conversation per hour worked by the agents, more than twice the productive time you would get without the use of MitDialer

AUTOMATIC OMNICHANNEL DIALING

This powerful system allows your to dynamically process your interactions according to your business needs. MitDialer adapts to inbound, outbound, blended, SMS, email and voice messaging campaigns

BUSINESS INTELIGENCE

Detect the best schedules and the most adequate telephone numbers to locate the prospects and clients. Add valuable information in the database. Update and empower information. Take care of the relationship. Earn benefits

OUTSTANDING FEATURES

BUSINESS CUSTOM SET UP

Telesales, collections, customer service, market research, interview generation, appointment reminder, call-back, expiration notices, advertising, surveys, emergency messages, automatic notification of events and all types of personalized, massive and automated contact aimed at specific audiences

SEGMENTATION

Import, manage and export databases and reports; configure dialing rules in a simple way, segment leads strengthening direct marketing actions, comply with the Do Not Call lists regulations, control the programming of time zones and waiting times

SMART AGENT ASSIGNMENT

Assign agents not to lose contact opportunities, adapting the dynamic traffic of each campaign according to schedules and other changing parameters

CUSTOMER EXPERIENCE

adjust the speed of dialing in real time, avoiding unnecessary waits, improving the customer experience

MULTIPLE DIALING MODES

Configure the predictive, progressive and preview dialing rules in a personalized way. High flexibility

SCRIPT DESIGN

Design scripts in integrated forms that you can configure according to your needs, responding in record time before the launch of campaigns

SCHEDULE A DEMO AND LEARN MORE ABOUT HOW CAN MITROL HELP YOU TO IMPROVE YOUR BUSINESS ROI GROWHT

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