MITROL

CONTACT CENTER TECHNOLOGY

We offer stable, integrated and innovative technology as well as operative support to design together a unique contact experience with your customers.

contact center omnicanal

OVER 30 YEARS OF EXPERIENCE AND PRESENCE IN MORE THAN 10 COUNTRIES

MITROL develops software to manage and increase the profitability of Contact Center operations. We work to offer solutions to simplify all interactions with your customers, granting extra value to each contact through real omnichannel assistance.

Mission

MITROL is a global company, devoted to assisting organizations to go beyond their business goals, through an intelligent and overall management of interactions with customers, resorting to our innovative and efficient technological solutions.

Vision

Every day we work to deserve our clients´ choice because of our passion, reliability, innovation and commitment with our clients´ projects. We want to be acknowledged for our human and professional quality and for our contribution to community progress.

THE VALUE OF OUR PROPOSAL

At MITROL we work to provide solutions for a wide variety of operations and business, committing ourselves to our clients, listening to their needs and suggesting improvements to obtain more profitable results. We are Contact center specialists and we provide our clients all our know-how to add value in every contact.

¿HOW WE DO IT?

"Excellence is not an accomplishment.
Its a spirit, a never-ending process".

Lawrence M. Miller

COMPLIANCE POLICIES

We develop software to manage and admistrate all the interactions between clients and companies.

In Mitrol we work under a compliance system, involving everybody who participates in the operative processes, from our company human resources, to service suppliers and strategic partners.

Our compliance pólices:

  • CONTINUOUS INNOVATION PROCESS as a key challenge to develop our solutions
  • KNOW-HOW and experienced staff
  • OPERATIVE SUPPORT to achieve a successful management procedure and continuous progress
  • SUSTAINED GROWTH to generate new innovative contributions
  • BUSINESS EXPANSION through brand positioning and the devolopment of new geographic markets

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